This Privacy Policy outlines how Neuro-Sync Institute ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our services, including the Clarity-Peak system and our website neuro-sync.ca. We are committed to safeguarding your privacy and the security of your cognitive and personal data.
We collect information you provide directly (e.g., contact details via forms), data from cognitive-load sensors and performance-grid interactions (e.g., focus metrics, workflow allocation patterns), and technical data (e.g., IP address, browser type) automatically through your use of our services.
Your information is used to provide, maintain, and improve the Clarity-Peak system, including real-time focus-optimization and cognitive-load balancing. We utilize it for neurological modeling to facilitate mental resilience, for communication, and to ensure the security of our services.
We do not sell your personal data. We may share information with trusted service providers who assist our operations under strict confidentiality agreements. Disclosure may also occur if required by law or to protect our rights and safety.
We implement robust technical and organizational measures designed to protect your data against unauthorized access, alteration, or destruction. This includes encryption, access controls, and secure data processing protocols for neurological and performance data.
You have the right to access, correct, or request deletion of your personal data. You can opt-out of certain data collections related to performance telemetry, though this may affect system functionality. Contact us at focus@neuro-sync.ca to exercise these rights.
We may update this policy periodically to reflect changes in our practices or legal obligations. The latest version will always be posted on our website at neuro-sync.ca/policy.html with an updated effective date.